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Notes on AI agents for small businesses

Practical guides for putting an AI chatbot to work on your website: what to feed it, how to keep it honest, and how to get it live.

Why your chatbot should say “I don’t know”

A chatbot that always has an answer sounds impressive, until it promises a discount you don’t offer. Here is why “I don’t know” is the most valuable thing your bot can say.

How to train an AI chatbot on your own documents

You already have the answers your customers want: in price lists, policies, menus and product sheets. Here is how to turn them into an AI agent that answers from them.

Your answers are already written. Put them to work.

Upload what you have, paste one line of code, and your AI chatbot starts answering visitors today.